Frequently Asked Questions

Archive 2025-2026

Home

You will notice a slight increase in your insurance premium for the 25-26 academic year. This adjustment is a proactive measure, a joint decision by AHP and your institution, in response to the rising cost of health care nationwide. Rather than compromising the quality of coverage, we have chosen to slightly raise the premium, ensuring that you can continue to enjoy the same high-quality coverage you are accustomed to.

Additional Resources

Insurance ID Card

Find a Provider

Account Information

Benefits

Benefit Information

Advantages of Membership

These health management tools and resources can help you stay well and protect your health

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Early Arrival Fall - 07/18/2025 - 08/15/2025

Fall - 07/18/2025 - 09/30/2025

Spring - 11/18/2025 - 1/16/2026

Summer - 03/13/2026 - 05/26/2026

Online Enrollment

Continuation Coverage

Waive

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Fall: 07/18/2025 - 09/30/2025

Spring: 11/18/2025 - 01/16/2026

Summer: 03/13/2026 - 05/26/2026


Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Dental and Vision Options

Optional Dental Plan

Offered in partnership with Blue Cross and Blue Shield of Illinois

Optional Vision Plan

Offered in partnership with Blue Cross and Blue Shield of Illinois

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Illinois
P.O. Box 663099
Dallas, TX  75266-3099
1 (855) 267-0214
BCBS Customer Service (Medical and Dental)
1 (844) 684-2254
BCBS Customer Service (Vision)
1 (800) 299-0274
24/7 Nurseline

Blue Access for Members Internet Help Desk

If you have any questions about Blue Access for Members, please call the Internet Help Desk.
The Internet Help Desk is available 24 hours a day, 7 days a week.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In the Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected